We are also looking for a very similar role to the one below at our Bewdley location (driving licence required, experience towing trailers, and must be able to work Saturdays, Sundays, Mondays and Tuesdays) – please get in touch if you might be interested!
Description: Hire Operator/Instructor (full-time seasonal position)
Location: Shrewsbury, Shropshire
Hours: 35 per week with overtime opportunities
April – September 2022
Pay: £12 per hour
Hire a Canoe is a British Canoeing Delivery Partner based on the River Severn in Shropshire & Worcestershire offering canoe, kayak and paddle board experiences in the form of hire, guiding and instruction to a wide variety of customers. We pride ourselves on offering the highest possible standard of service and safety. We operate in two main locations and this job advert is for our Shrewsbury-based operation.
Main Role
Working both as part of a team and individually to deliver high-quality canoe, kayak or paddle board experiences to a wide range of customers (children/adults, small and large groups). Ensuring the outcome of each group is met and the customers leave happy at the end of the session.
Responsibilities
- Work as part of a bigger team to ensure all aspects of the business are met
- Briefing participants about safety and logistics
- Running the hire side of the business
- Organising a small team of hire operator assistants
- Providing high levels of customer service
- Briefing participants about safety and logistics
- Complying with the company culture of health and safety
- Recording accidents/incidents and writing incident reports
- Cleaning, maintaining, and preparing equipment
- Maintenance of the centre
- Lifting, carrying and loading canoes
Personal Specification. Essential:
- Have experience in delivering a high-quality experience to a wide range of people
- Have an enthusiastic, ‘can do’ attitude
- Demonstrate an ability to self-mange and prioritise
- Availability to work all weekends with a flexible shift pattern and some evening work
- Interest in adventures and expeditions
- Friendly, approachable with a good sense of humour
- Be able to positively inspire those around you
- Problem solver
- Be able to understand and operate our booking and HR system
- Be punctual
Essential Qualifications
- First Aid Certificate – 16 hour
- Foundation Safety and Rescue Training (or willingness to attend)
- British Canoeing safeguarding training (or willingness to attend)
Desired Qualifications
- Paddle Sport Instructor or above
- Paddle Sport Leader or above
- Driving licence and experience towing a trailer
Benefits
- Access to Bright exchange (corporate discount programme)
- Access to our employee assistance programme
- Being part of a team with a wide variety of experience
- Access to trade accounts and kit discounts
- Free access to company equipment (along with a reduced rate for family and friends)
- Uniform – shirts, softshell & waterproof jacket / waterproof trousers
- Free parking on company premises
- Reimbursement of company expenses
- Overtime opportunities and pay
- End-of-season bonus
- Access to a wide range of British Canoeing qualifications, training and CPD updates to help you grow within the industry
- Regular social events
A full paid induction will be offered in April 2022 with scenarios, familiarisation and other tasks.
To apply for this role, please email a CV and covering letter to Kieran: [email protected]
Interviews will be held at our Montford Bridge site.
We are also looking for a few part-time hire operators and instructors, so if this sounds like you please get in touch.
Contact us to chat about opportunities for 2022: 07397 005 355